Q. What are the minimum requirements to run the Cebuano Assistant software?
A. Approximately 181 MB of disk space is required. The software is compatible with virtually all versions of Windows - from Windows 98 to Windows version 7. The software is written in Java. With an internet connection, it will download the Java Virtual Machine, if required. An internet connection is required to obtain current peso conversion rates and to connect to language translation services. A microphone is required if you want to record your own voice.
Q. How do I order? What is the quickest way to receive my order?
A. The quickest way to receive your order is to use credit card ordering. We use Paypal for our secure order processing. We also accept personal checks via mail.
Q. How much is shipping, and what is the method?
A. Domestic (USA) shipping, including APO type addresses, is $6. International shipping is $14. We use Priority Mail for domestic shipping. The US postal system discontinued Global Priority mail service back in 2007. Starting in 2013, international shipping will now be standard shipping, instead of the high priced priority mail. If there is a need for quicker service, please contact us for special handling. Orders normally ship in 1-2 business days.
Q. I live in Australia. Will the Cebuano DVD work for me?
A. The DVD is created in the NTSC (US, Canada, & Japan) video format. This is not compatible with the PAL format used in many other places in the world, such as Europe. Some PAL DVD players are also compatible with the NTSC format, but you should verify with the manufacturer or knowledgeable person before ordering. Unless you know for sure it will work in a system not designed for USA operations, you should not order the DVD.
We create the DVDs with no region code (region code = 0). This removes the region code restrictions of the DVD.
Q. Is the language software designed for the beginner?
A. The language software is appropriate for a beginner of the Philippine languages. It includes basic words and phrases that can be used by a beginner or tourist to the Philippines. The Help section provides basic guidelines for the language.
Q. I have an iPod. Will the MP3 files work for me?
A. Since these are standard MP3 files, they are compatible with any MP3 player. With the Apple iPod, you will probably need to use iTunes to move the files to your iPod. Most other MP3 players will let you drag and drop the files from a folder on your PC to the portable MP3 device.
Q. Do you still produce the Cebuano video for the Sony PSP?
A. No, we no longer support the PSP device. It is possible to convert the DVD content into the Sony MP4 format for the PSP with free software. Search the internet for free audio/video conversion software.
Q. Can you record your own voice in the language software?
A. Yes, in the language section, there is the ability to record your own voice for comparison to a native Filipino speaker.